Privacy Policy
Last Updated: September 3, 2026
Gloria Made ("Gloria Made," "we," "us," or "our") respects your privacy.
This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, place an order, communicate with us, or otherwise interact with our services.
1. Information We Collect
Depending on how you interact with Gloria Made, we may collect:
Information You Provide
This may include:
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
- Order information
- Customer service communications
- Information you voluntarily provide when contacting us
Payment Information
Payments may be processed by third-party payment processors.
Depending on the payment method, Gloria Made may receive limited transaction information such as payment status, transaction identifiers, and the payment method used.
We do not intentionally store complete payment-card numbers when payment processing is handled by a third-party payment provider.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Approximate interaction times
- Referring pages
- Website activity
- Cookies and similar technologies
2. How We Use Personal Information
We may process personal information to:
- Process and fulfill orders
- Arrange delivery
- Process payments
- Send order confirmations
- Send shipping and delivery updates
- Respond to customer support requests
- Process returns and refunds
- Prevent fraud and abuse
- Maintain website security
- Improve our website and products
- Comply with legal obligations
- Send marketing communications where legally permitted and, where required, where you have provided consent
3. Legal Bases for Processing
Depending on the circumstances, we may process personal information on the basis of:
- Performance of a contract
- Compliance with a legal obligation
- Our legitimate interests
- Your consent
- Other lawful bases available under applicable data-protection law
We do not rely on consent where another lawful basis is appropriate.
4. Payment, Shipping, and Service Providers
We may share relevant information with service providers that help operate Gloria Made, including:
- Payment processors
- Fulfillment providers
- Shipping and logistics providers
- Website and hosting providers
- Customer-support providers
- Email service providers
- Analytics providers
- Advertising providers where applicable
- Fraud-prevention and security providers
- Professional advisers and legal authorities where legally required
We only share information that is reasonably necessary for the relevant purpose.
5. International Transfers
Some service providers may process information outside the European Economic Area.
Where personal data is transferred outside the EEA, we will use appropriate safeguards required by applicable data-protection law, where applicable.
6. Cookies
Gloria Made may use cookies and similar technologies for purposes such as:
- Maintaining shopping-cart functionality
- Remembering preferences
- Website analytics
- Security
- Measuring marketing performance
- Improving website functionality
- Advertising and personalized marketing where legally permitted
Where consent is legally required for non-essential cookies or similar technologies, we will request consent through the applicable cookie mechanism.
You may also control certain cookies through your browser settings.
7. Marketing Communications
Where legally required, we will only send promotional emails or marketing communications after obtaining the appropriate consent.
You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism included in the communication or by contacting:
gloriamadecustomers@outlook.com
Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to provide the service you requested.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to:
- Complete transactions
- Provide customer support
- Maintain business records
- Resolve disputes
- Prevent fraud
- Comply with tax, accounting, legal, or regulatory obligations
Different categories of information may be retained for different periods depending on the applicable legal requirements.
9. Your Data Protection Rights
Depending on your location and applicable law, you may have rights including:
- Access to your personal data
- Correction of inaccurate information
- Deletion of personal data
- Restriction of processing
- Objection to certain processing
- Data portability
- Withdrawal of consent where processing relies on consent
- The right to lodge a complaint with a relevant data-protection authority
To exercise applicable rights, contact:
gloriamadecustomers@outlook.com
We may need to verify your identity before processing certain requests.
EU privacy notices should provide information about the business, purposes and legal bases of processing, recipients, international transfers, retention, and applicable rights.
10. Children's Privacy
Our website is not intentionally directed toward children.
We do not knowingly collect personal information from children in circumstances where doing so is prohibited by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us at gloriamadecustomers@outlook.com.
11. Security
We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
12. Third-Party Links
Our website may contain links to third-party websites or services.
Gloria Made is not responsible for the privacy practices of independent third-party websites. We encourage users to review the privacy policies of those services before submitting personal information.
13. Fraud Prevention and Payment Disputes
To protect Gloria Made and our customers, we may use information relating to orders, payments, delivery, communications, and website activity to identify and investigate suspected fraud, unauthorized transactions, abuse of promotions, or payment disputes.
Where necessary and legally permitted, relevant information may be shared with payment processors, fraud-prevention providers, carriers, professional advisers, or competent authorities.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When we do, we will update the "Last Updated" date and publish the revised version on our website.
15. Contact Us
For privacy questions, requests, or concerns, contact:
Gloria Made
📧 gloriamadecustomers@outlook.com