Shipping Policy
Last Updated: September 3, 2026
Thank you for shopping with Gloria Made.
Our products, including the Christian Nativity Beading Kit, are prepared and fulfilled through our fulfillment partners. The information below explains how processing and delivery generally work.
1. Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received.
During periods of high demand, holidays, promotional events, or other exceptional circumstances, processing may take longer.
Once your order has been dispatched, you will receive an order or shipping confirmation containing available tracking information.
2. Delivery Times
Our typical estimated delivery timeframe is approximately 1–3 weeks from the date of purchase, depending on destination, carrier, customs processing, and other logistical circumstances.
Delivery estimates are estimates and are not guaranteed unless a specific delivery commitment has been expressly stated at checkout.
Tracking information may take approximately 24–72 hours after dispatch to begin displaying movement.
3. Tracking Information
Once tracking information has been provided, customers should use the tracking number supplied in their shipping confirmation to monitor the shipment.
A tracking status may occasionally remain unchanged for a period of time while the parcel is being transported between facilities or processed by customs.
This does not necessarily mean that the parcel has been lost.
4. Delays
Delivery may take longer than the estimated timeframe due to circumstances including:
- Carrier delays
- Customs processing
- International transportation
- Weather or other natural events
- Incorrect or incomplete customer information
- Public holidays
- Unusually high order volumes
- Other circumstances outside our reasonable control
Where a shipment is delayed, please contact us at gloriamadecustomers@outlook.com so that we can investigate the status of your order.
Unless a mandatory legal right applies, delayed delivery alone does not automatically constitute proof that an order has been lost.
5. Incorrect Shipping Address
Customers are responsible for providing an accurate and complete delivery address at checkout.
Please carefully review your address before placing your order.
If you contact us before dispatch, we will make reasonable efforts to update the address where operationally possible. Once an order has been dispatched, we cannot guarantee that address changes can be made.
Where an order is returned because an incorrect or incomplete address was supplied by the customer, additional shipping costs may apply to resend the order, subject to applicable law.
6. Lost or Undelivered Orders
If your order has not arrived within the expected timeframe, please contact us at:
📧 gloriamadecustomers@outlook.com
We may ask for your order number, tracking information, and confirmation of the delivery address.
Where Gloria Made is the contracting seller and the carrier was selected by us, applicable consumer law generally places responsibility for the goods on the seller until the customer acquires physical possession of them.
We will therefore investigate shipments that appear genuinely lost or undelivered and provide the remedy required under applicable law.
7. Delivery to the Address Provided
Customers should monitor their delivery and ensure that somebody is reasonably available to receive the parcel where necessary.
For parcels showing a delivery attempt or delivery completion, customers should first check:
- Household members
- Neighbours
- Building reception or mailrooms
- Safe delivery locations
- Carrier notifications
If the parcel still cannot be located, contact us so that we can investigate with the carrier.
8. Customs, VAT, and Import Charges
Depending on the destination and applicable customs rules, international orders may be subject to VAT, customs duties, import charges, or other governmental fees.
Where such charges are legally payable by the customer, they are the customer's responsibility unless otherwise stated at checkout.
Customers should review their country's applicable import requirements before ordering.
9. Contact
For shipping and delivery support:
Gloria Made
📧 gloriamadecustomers@outlook.com
We aim to respond within 24–48 business hours.